Working with us
The practical side of working with Tenfold: who you deal with, how accounts and invoicing work, and how we handle your files and deliveries.
You deal with one person from quote to delivery: someone who knows your job, your deadlines and your last order. No call centres, no ticket numbers.
Regular clients can open a business account and pay on invoice. We’ll set it up with your accounts team, invoice to the right contact, and keep the paperwork simple.
If your organisation works with purchase orders, send the PO number with your order and we’ll put it on every invoice, so it goes straight through your system.
Every job is quoted in writing before anything is printed: the specification, the quantity, the delivery and the price. No surprises on the invoice.
Launches, campaigns and internal documents often can’t be seen before their time. We treat your artwork as confidential, and we only show work in our portfolio when the client is happy for us to.
Send print-ready files, or send what you have and we’ll check it. We check bleed, resolution, fonts and colour, and nothing runs until you’ve approved it.
One drop or many: we deliver nationwide, split across as many addresses as you need, venue by venue or site by site.
For agencies, we produce under your direction and deliver to your client in plain packaging. You stay the client’s contact.
See how a job runs, or get in touch.